Frequently asked questions
Everything you need to know about Marketiq: how it works, campaigns, budgets, ad accounts, data and pricing.
Getting started
How does Marketiq work?+
You paste your website URL, or a specific page (product, service, landing page). The AI agents analyze the page, build a strategy, write and score the creatives, then structure your Meta, Google and TikTok campaigns. You check, adjust and approve before any launch.
How long does a first campaign take?+
About 10 minutes: creating the workspace, connecting ad accounts, analyzing your website and generating each take a few moments. The review is up to you.
Do I need to be an advertising expert?+
No. Marketiq applies each platform's rules and explains its choices. Experts keep control of every setting in the Campaign Builder.
I don't have an ad account yet. Is that a problem?+
Not at all. Marketiq can create your Meta ad account in your Business Manager and walks you through Google Ads and TikTok step by step. Your accounts stay in your name.
Campaigns and budgets
Can Marketiq launch a campaign without me?+
No, never. Every campaign is created paused on the platform. Launching requires your explicit approval on a review screen that sums up budget, audience, duration, creatives and risks.
Who decides on budgets?+
You, and only you. AI suggests increases or decreases per campaign, ad set or channel, but nothing is applied until you have adjusted and confirmed the amounts.
Can I edit what the AI generated?+
Yes, everything: copy, audiences, budgets, bids, keywords, ad sets. Every save creates a version you can restore.
What if an ad might be rejected?+
The Compliance Agent flags the risk with a concrete fix. A blocking alert prevents launch until it is fixed; a warning can be knowingly accepted.
Can I schedule a launch?+
Yes: create paused, launch right away or schedule a specific date, always after your approval.
Platforms and accounts
Which platforms are supported?+
Meta Ads (Facebook, Instagram), Google Ads (Search, Performance Max, Demand Gen, Display, Shopping) and TikTok Ads, through their official APIs.
Who owns my ad accounts?+
You do. Marketiq acts on your behalf with your authorization: you can revoke access at any time from Marketiq or from the platform.
Who pays for the ad spend?+
You pay the platforms directly, with the payment method set up on your accounts. Marketiq checks it is in place before any launch and takes no commission.
Data and security
Is my ad account access secure?+
Tokens are encrypted (AES-256-GCM), never exposed to the browser, and we only request the permissions we strictly need. Every launch is logged.
Is my data used to train the AI?+
No. Under Anthropic's commercial API terms, the data sent to generate content is not used to train the models.
Can I export or delete my data?+
Yes, from Settings → Account and data: full JSON export, or account deletion (active campaigns are paused first).
Pricing and teams
Does it work for agencies?+
Yes: one workspace per client, isolated data, members and roles, bulk generation and a full history of every AI generation.
How does the free trial work?+
14 days with no credit card, on the platform of your choice (Meta, Google or TikTok), with 60 AI credits: enough to analyze your product, then generate and launch real campaigns. When the trial ends, your campaigns and data are kept; choose a plan to continue.
What are AI credits?+
Each AI action uses credits based on its complexity: 3 credits for a batch of ad copy, 7 for a full campaign on one platform (compliance review included). Credits renew every month, and failed actions are never counted.
Is there a commitment?+
No. Starter, Pro and Agency subscriptions are monthly or annual and can be cancelled before each renewal.
Can I change plans?+
Yes, at any time. Upgrading takes effect immediately, on a pro rata basis.
Your next campaign starts with a URL.
14-day free trial · No credit card · Nothing goes live without you